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FraudBlock Fraud Prevention

by ShopFoxFraudWorkflow automation4.329 reviewsFree plan availableListed Jul 2019

Automatically cancel high-risk orders to prevent chargebacks & accidentally fulfilling fraud orders The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks.

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Overall sentiment is highly positive, with users frequently praising the app's ability to automatically cancel and refund high-risk orders, preventing chargebacks and saving significant time and money. Customers also specifically noted the helpfulness and quick responses from the support team.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

Automatically cancels high-risk ordersSends optional cancellation confirmation to the customerRestocks inventory upon cancellationRefunds/voids customer paymentsCreates custom cancellation confirmation emailsAllows creating custom rules

Customers asked for

  • • Integrate the auto-refund function directly into Shopify Payments
  • • Add a 'blacklist' option for managing customers

Common complaints

  • Performance: Loading the whitelist management section takes too long to load.

Pricing perception

Reviewers see the pricing as fair value.

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