FetchApp
FetchApp seamlessly integrates with your store to automate delivery of your digital products. Tailor your digital product delivery exactly how you want it - attach multiple files to one product, link a single file across different products, and set custom download limits based on time or quantity, or combine both for maximum control. Stay organized with consolidated order management in one simple dashboard, where you can manually control order status, expiration, and delivery at any time.
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Overall sentiment is highly positive, with many long-term users praising the app's reliability and control over digital product delivery. Notable mentions include the ability to manage multiple files and the consistent support received over many years of use.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Customers asked for
- • Ability to add files while directly within the Shopify app
- • A 'download all' feature for multiple digital orders in the customer email link
Common complaints
- Bug: File upload process can be misleading, showing success when files are not actually attached.
- Bug: The app has experienced unexpected downtime or outages, preventing customers from receiving links.
- Confusing ux: The graphical user interface (GUI) design is described as sloppy and looking old.
- Performance: The app has stopped delivering license keys or showing new orders in the order section.
- Support quality: Concerns about support staff availability outside of regular office hours.
Pricing perception
Reviewers see the pricing as fair value.
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