FeedbackBuddy Purchase Surveys
Post-purchase surveys that show where customers come from and what to fix, with AI insights. FeedbackBuddy asks your customers short questions right after they buy: on the thank-you page, the order status page and in follow-up emails. Run attribution ("How did you hear about us?"), NPS, CSAT and product feedback surveys from templates, target them by order and customer, and see every answer next to its order. AI groups comments into themes, flags urgent issues and suggests what to fix, and your team gets daily summaries in Slack.
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Overall sentiment is positive, with users finding the app useful for gathering customer feedback. One user noted that while the app is basic and functional, there is still room for development.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Customers asked for
- • Export all questions and answers to a spreadsheet
Common complaints
- Missing feature: Need the ability to export all questions and answers to a spreadsheet.
Pricing perception
Reviewers see the pricing as fair value.
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