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Exemptify
Exemptify allows validation of EU VAT IDs and tax exemption of eligible customers. It allows adaptive price display according to the real location of customer
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Overall sentiment is highly positive, with many users praising the app's functionality for EU VAT compliance and the excellent, rapid support received from the developers. A recurring point of friction involves specific technical issues with VAT calculation, especially concerning shipping costs or integration with other systems.
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What it actually does
validation of EU VAT IDstax exemption of eligible customersadaptive price display according to customer locationdisplay both VAT and non VAT prices
Customers asked for
- • Ability to set comparison price differently from regular price settings
- • Support for products with different VAT rates within one country
Common complaints
- Bug: VAT is added back in the final step of the payment process.
- Bug: Only articles, but not the shipping amount, is calculated correctly.
- Confusing ux: VAT ID prices do not instantly change until the checkout page.
- Bug: Difficulties displaying consistent VAT inclusive prices across all countries.
- Support quality: Support can be perceived as patronizing or unhelpful when troubleshooting.
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