E
EM: SMS,FB,IG,Email Marketing
by EngageMessageEmail marketingSMS marketingFree to install. Additional charges may apply.Listed Jul 2021
Sell more with SMS, Email, Facebook, Instagram marketing automations. Create your campaigns using phone or desktop.
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Overall sentiment is mixed, with some users reporting immediate success and finding the app user-friendly for marketing. However, significant complaints revolve around unresponsive customer support, difficulty pausing automated campaigns, and perceived issues with pricing/cancellation processes.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
SMS marketing automationsEmail marketing automationsFacebook marketing automationsInstagram marketing automationsCampaign creation via phone or desktop
Customers asked for
- • Ability to pause or stop automatic marketing series without contacting support
- • More formatting capabilities on the mobile app
Common complaints
- Support quality: Multiple reports of unresponsive customer support over long periods.
- Missing feature: Users cannot easily pause or stop automatic marketing series.
- Confusing ux: The app forces users to use its own pop-up, which is not aesthetically pleasing.
- Bug: SMS functionality does not work easily for UK non-VAT registered stores.
Pricing perception
Reviewers are split on whether the pricing is worth it.
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