Dynamics 365 Business Central

Name: Dynamics 365 Business Central
Rating: 2.6 (27 reviews)

by Microsoft Accounting ERP2.627 reviewsFree to installListed Apr 2022

Comprehensive business management solution that helps small and midsized companies. Increase financial visibility: get overview of your profit and costs, be in control of your tax calculation and reporting. Optimize inventory: deliver products on time and adapt to changing business models with visibility across purchasing, manufacturing, inventory, and warehouses. Unlock business insights: get overview of your inventory value, use AI to predict future sales, setup automatic ordering of products and be in control of costs.

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Overall sentiment is mixed, with users praising the integration's stability and ability to keep systems in sync. Recurring issues involve complex data handling during reconciliation, incorrect SKU mapping, and connection failures after platform updates or changes.

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What it actually does

Overview of profit and costsTax calculation and reporting controlVisibility across purchasing, manufacturing, inventory, and warehousesAI prediction of future salesAutomatic ordering of productsSyncing inventory between Shopify and Business CentralSyncing sales ordersHandling US sales tax and VAT in multiple European countries

Customers asked for

• Bi-directional sync for orders to update customer records on Shopify
• Improve handling for products with multiple variants (e.g., color and size)
• Ability to sync product tags and supplier names correctly
• Add events/filters to GET API requests for specific data needs
• Improve POS operational adaptation and functionality

Common complaints

Bug: Reconciliation fails with multiple items and discounts on single order lines.
Bug: Orders sometimes sync without SKUs, only containing product titles.
Bug: Connection fails or gets stuck during OAuth authorization process.
Performance: Syncing process is reported as unreliable or requires manual intervention.
Missing feature: Difficulty syncing specific data points like tax/duties or product tags.