Delhivery ‑ Logistics Platform

by Delhivery Pvt. Ltd.Delivery and pickup Orders - OtherFree to install. Additional charges may apply.Listed Apr 2023

One-click integration with Shopify. Faster delivery across 18000 pincodes and 220+countries. On-time performance, real-time tracking & reduced returns by 10%.

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Overall sentiment is overwhelmingly negative, with multiple users citing terrible service experiences. Key complaints revolve around unexpected and inflated charges, poor pickup reliability, and inadequate customer support.

Mined from reviews and the listing

AI-extracted signals, not verified claims — read the source text before treating any of these as fact

What it actually does

One-click integration with ShopifyReal-time trackingSupports shipping across 220+ countries

Customers asked for

• Ensure Shopify email notifications trigger when Delhivery marks an order fulfilled.
• Improve the reliability and visibility of the app integration.

Common complaints

Bug: App fails to push shipping data to Shopify, requiring manual entry.
Support quality: Customer support is described as useless, unhelpful, and unresponsive.
Other: Charges are significantly higher on final invoices than initially quoted.
Other: Pickups are unreliable, often missing scheduled slots.
Confusing ux: Account creation/login process on the website is difficult to use.