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Customers.ai Visitor ID
Identify names and emails of your anonymous website visitors for easy email and Meta ads retargeting. No pops or forms needed.
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Overall sentiment is highly polarized, with some users reporting that the app functions as advertised for capturing emails. However, there are significant complaints regarding billing practices, poor initial support experiences, and geographical tracking limitations.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Identify names and emails of anonymous website visitorsEmail and Meta ads retargeting
Common complaints
- Pricing: Accusations of hidden charges or unexpected billing after free installation.
- Support quality: Multiple reports of poor onboarding support and unhelpful staff.
- Bug: Concerns about geographical limitations on lead tracking (US and Canada).
Pricing perception
Reviewers call out the pricing as a pain point.
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