Webkul Order Management
Offer return, refunds, exchange options. Allow the customers to manage their orders efficiently. With this App, you can allow your customers to manage their orders on your store. It includes the options for customers to send the request to return, exchange or cancel the orders, they can reorder any of their previous purchases and receive a discount on them. Admin also provide an option to their customers to request for order invoices and also request to change their shipping address. Order Lookup Functionality will also be provided to your customers in case their accounts are disabled.
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Overall sentiment is positive, with users praising its capability to manage returns and its support. One reviewer noted a significant issue regarding the inability to upload PDF files for return labels.
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What it actually does
Customers asked for
- • Ability to upload PDF files for return labels
Common complaints
- Bug: Cannot upload PDF files, only JPG files are accepted for return labels.
Positioning check
Reviewers frequently mention using it for building a multivendor marketplace, which goes beyond the stated 'Order editing' category.
Also in Order editing
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