Feesly: Surcharges & Card Fees

Name: Feesly: Surcharges & Card Fees
Rating: 3.6 (15 reviews)

by Merchbytes Pricing - Other Checkout - Other3.615 reviews$0.99/month. Free trial available.Listed Nov 2021

With this app, you can create fixed or percentage fees. Configure a list of the most-used charges for your POS/store and apply them automatically or manually.

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Overall sentiment is mixed, with many users reporting significant savings and functionality for adding fees. However, several users have reported critical bugs, such as triple charging or the fee stopping working entirely, and some noted issues with the fee calculation timing.

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What it actually does

create fixed or percentage feesapply fees automatically or manually at POSadd credit card fees on POSadd percentage based surcharge to POS checkouts

Customers asked for

• Make fee calculation automatic when adding items to the cart
• Support for setting up custom taxes
• Ability to calculate fees before tax is applied
• Automatic application of fees if the user forgets to manually apply them

Common complaints

Bug: App has been reported to triple charge customers, causing major problems.
Bug: Fees have stopped working after POS updates or over time.
Performance: Applying the surcharge to the checkout takes a very long time, up to 20 seconds.
Missing feature: Fee calculation needs to happen when adding items, not just at checkout end.
Support quality: Some users reported no response from customer service inquiries.