C
Codify ‑ Order Cancel
Allow a customer to easily cancel their order as well as refund payments with just a few clicks.
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Overall sentiment is positive, with users praising the app for its functionality and ease of setup. Some notable issues include the cancellation button remaining active after an order is cancelled, and concerns regarding payment processing fees on cancellations.
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What it actually does
allow customer to cancel their orderrefund paymentsset restrictions on order cancellation
Customers asked for
- • Implement automatic page refresh after order cancellation
- • Allow setting of cancellation windows that are more robust
Common complaints
- Bug: Page does not automatically refresh after order cancellation, leaving button active.
- Missing feature: Difficulty in finding the support email or when chat support is unavailable.
- Bug: Payment processing fees are lost when orders are cancelled.
- Confusing ux: Button is not showing up after adding it to the online store page.
- Other: Inability to enforce cancellation windows reliably (e.g., one-day delay).
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