Cloud Call PK
See who's calling - customer name, orders and history pop on screen the moment they call. Cloud Call matches every inbound and outbound call to a Shopify customer by phone number, so your team sees the caller's name, email, order count, total spent and latest orders the instant the phone rings, no more "what's your order number?". After the call it can write back to Shopify too: a CSAT tag, a feedback note and a call-log entry on the customer, with simple on/off toggles you control. Lookups run live against Shopify, no customer data is stored. One-minute, copy-paste API-key setup.
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What it actually does
Also in Support - Other, Orders - Other
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