C
Chatra — Live Chat & Chatbot
by Roger Wilco LLCAbandoned cartChat4.6307 reviewsFree plan available. Free trial available.Listed Oct 2015
Engage with online web visitors in real time and turn internet window shoppers into paying customers.
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Overall sentiment is positive, with many users finding the app useful for capturing potential customers and assisting with buying decisions. Customers frequently praise the responsiveness and helpfulness of the support team members, specifically mentioning Anna and Julia.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Engaging web visitors in real timeAssisting with buying decisionsAutomated responsesLive view of customer browsing activityHandling customer inquiriesCapturing leads
Customers asked for
- • Ability to handle high volume of bot-generated chats without user intervention
- • More transparent or flexible long-term billing/unenrollment process
Common complaints
- Support quality: Negative experiences regarding support responsiveness and handling of long-term billing issues.
- Pricing: Concerns about pricing models, including per-seat licensing and reduction of free chat limits.
- Bug: One user reported that 90% of chats were handled by bots, suggesting product limitations.
Pricing perception
Reviewers are split on whether the pricing is worth it.
Also in Abandoned cart, Chat
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