Callexa NPS Feedback
Analyze and measure customer sentiment with full automation and customizable survey templates. Install Callexa to send automated surveys based on the Net Promoter Score* after an order has been shipped. Incoming ratings and comments can be synced back to your Shopify order entries or browsed through our convenient dashboard with statistics and reporting functions. Evaluate your shop, service and product quality, get feedback from your customers and track improvements over time. * "Net Promoter Score" is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.
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The sampled reviews are overwhelmingly positive, with users calling the app amazing and recommending it for improving service and understanding customer thoughts. Reviewers specifically praised the great design, ease of configuration, and the reporting dashboard.
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