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BigBuy - Dropshipping carriers
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Overall sentiment is extremely negative, with multiple reviewers calling the service a scam and citing numerous issues. Specific complaints frequently mention unclear cost structures, non-functional synchronization, and poor customer support experiences.
This app's listing is still live, but it recently dropped out of Shopify's App Store search index.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
Synchronise ecommerce with BigBuy's transport companiesAutomatically get shipping cost by delivery address and weightSupports GLS, SEUR, TNT, DHL, UPS, Correos Exprés, Correos, and national postal servicesProduct synchronization via MIP
Customers asked for
- • Clearer communication of the full cost structure
- • Ability to resolve billing issues and process refunds for duplicate charges
- • Improved product categorization functionality
- • Fix for MIP synchronization issues
- • Better inventory visibility for in-stock items
Common complaints
- Pricing: Unclear cost structures and unexpected mandatory paid add-ons are major concerns.
- Support quality: Support is frequently described as terrible, unresponsive, or unhelpful.
- Bug: Synchronization issues, incorrect margin calculations, and general platform bugs are reported.
- Performance: Product catalog often has items out of stock or in very low quantities.
- Confusing ux: Product categorization within the system is described as incredibly confusing.
Pricing perception
Reviewers call out the pricing as a pain point.
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