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Bigblue Automatic Free Gifts
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Overall sentiment is mixed, with some users finding the app highly effective for increasing average order value through free gifts. However, a significant recurring complaint is that the app frequently fails to work as advertised, and users report difficulty getting support when issues arise.
This app's listing is still live, but it recently dropped out of Shopify's App Store search index.
Mined from reviews and the listing
AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
automatically add products to ordersset conditions for free gifts based on spending amountuse specific discount codes to trigger gifts
Customers asked for
- • Show free gift in the shopping cart before checkout
- • Allow free gift addition by SKU
- • Allow free gift rules based on minimum spend only (no code required)
- • Add support for free gifts with specific brand restrictions
Common complaints
- Bug: App repeatedly fails to add items to the basket or process gifts correctly.
- Missing feature: Users want the free gift to show in the cart before checkout, not after.
- Confusing ux: Some users are confused by the requirement to pre-create discount codes in Shopify.
- Performance: Functionality that worked previously has stopped working over time.
- Support quality: Difficulty getting adequate help from Shopify Support when the app fails.
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