Algolia AI Search & Discovery

Name: Algolia AI Search & Discovery
Rating: 3.7 (44 reviews)

by Algolia Search and filters Upsell and cross-sell3.744 reviewsFree to install. Additional charges may apply.Listed Oct 2016

Boost your store’s revenue with AI-powered search - unparalleled speed, increased conversions, and maximized average order value.

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Overall sentiment is highly positive regarding the search speed and customization capabilities, with many users calling it a powerhouse. Common complaints center on the complexity of setup and perceived poor support experience, despite many developers noting helpful support from account managers.

Mined from reviews and the listing

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What it actually does

AI-powered searchControl over rankings, synonyms, filters, and merchandisingSupports product discovery functionalitiesAllows for dynamic re-ranking based on CTR and CVRImproves search and merchandising through AI recommendationsEnables filtering and rendering of collectionsSupports instant search implementation via JavaScriptHandles spelling check and predictive text

Customers asked for

• bulk edit option for collection facets
• better initial onboarding process
• implementation of product bundles in search results
• support for gift cards appearing in search results

Common complaints

Bug: Unexpected errors pop up when applying changes in the app interface.
Support quality: Multiple reports of slow, unhelpful, or non-existent support channels.
Confusing ux: Onboarding process is described as non-existent, requiring significant technical expertise.
Pricing: Concerns about unexpected cost increases and being quoted high installation fees.
Missing feature: Users request a bulk edit option for managing collection facets.