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8returns Returns & Exchanges
by 8returns - Returns PlatformReturns and exchanges5.033 reviewsFrom $109/month. Free trial available.Listed Oct 2022
8returns helps brands automate returns – branded portal, exchanges, store credit, refunds, label generation & analytics. Retain more, refund less.
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Overall sentiment is overwhelmingly positive, with users repeatedly praising the app for simplifying and professionalizing the entire returns process. Customers frequently highlight the intuitive customer portal, the efficiency gains, and the excellent, supportive customer service.
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What it actually does
branded portal for returnshandling exchangesissuing store creditgenerating return labelsproviding return analyticsintegration with Shopifyintegration with Xentral ERPautomating refunds
Customers asked for
- • Ability to set up return reasons for damaged items
- • Changing orders directly within the dashboard
- • Exchanging items for variants with a lower price
Common complaints
- Missing feature: Need for better configurability specifically for 'Defekt' (damaged) return reasons.
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